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eFlow2u System FAQ
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What is eFlow2u?
eFlow2u is a web-based platform for daily work reporting, site activity documentation, and project management, designed for engineering and construction projects.
Who can use eFlow2u?
The system is designed for Resident Technical Officers (RTOs), Review Managers, and Admins (system programmers). Most users will be RTOs or Review Managers.
How do I log in to eFlow2u?
Use your assigned username and password on the login page. If you have trouble logging in, contact your system administrator.
I forgot my password. What should I do?
Use the "Forgot Password" link on the login page or contact your system administrator for assistance.
How do I update my profile or change my password?
Click on your profile (top right), then select "Account Settings" or "Change Password" to update your details.
How do I create a new daily report?
Go to the "WorkDay" section and select "Add New Report." Fill in the required details (project, date, session, weather), then proceed to add TBM records and site activities.
What is a TBM record?
TBM stands for Toolbox Meeting. It's a record of daily safety or technical briefings. You can add descriptions, witnesses, and upload photos.
How do I add site activities?
After the TBM step, you'll be prompted to add activities. For each work area (grid), enter the location, LP number, circuit/span, and upload relevant photos.
Can I edit or delete a report after submitting?
You can edit a report before final submission. After submission, only Review Managers can request changes or reject the report for editing.
How do I upload photos?
When adding TBM records or activities, use the "Upload Photo" or "Take Photo" buttons. Images are automatically compressed for faster upload.
What if my photo won't upload?
Check your internet connection and file size. If the problem persists, try refreshing the page or contact support.
What happens after I submit a report?
Your report is sent to the Review Manager for review. You can track its status in the "Report History" section.
How do I know if my report is approved or needs changes?
Check the status in your report list. If changes are needed, the Review Manager will indicate this, and you can edit and resubmit.
I am a Review Manager. How do I review reports?
Go to the "Report History" or "Consolidated Report" section, select a report, and use the available options to approve or request changes.
How do I view project details or upload documents?
Use the "Project" section to view project information, upload files, and access the AI Parser for document processing.
Who do I contact for technical support?
Use the "Contact" or "Need Help?" link in the menu, or reach out to your system administrator.
The system is not responding or I see an error. What should I do?
Try refreshing the page or logging out and back in. If the issue continues, contact support with details of the problem.
Can I access eFlow2u on my mobile device?
Yes, eFlow2u is web-based and can be accessed from most modern browsers on computers, tablets, and smartphones.
Is my data secure?
Yes, your data is stored securely and only accessible to authorized users.